Frequently Asked Questions
Answers to help you prepare
Everything you need to know about booking, pricing, and what to expect at Furry Fluff Spa.
Where is Furry Fluff Spa located?
We are located at 940 E. Beltline Rd, Suite 160, Richardson, TX 75081.
How do I book an appointment?
Submit a request through our Request an Appointment form. Please note that submitting the form does not confirm an appointment — we will personally contact you to confirm availability and finalize the details.
How is pricing determined?
Pricing varies by breed, size, coat condition, temperament, and the style you request. We provide a final quote after evaluating your dog's coat and grooming needs, so you always know the investment before we begin.
Do you groom puppies?
Yes. Our Puppy's First Groom is a gentle, positive introduction designed to help young dogs feel safe and comfortable with the grooming process.
What if my dog is matted?
We assess matting carefully and always prioritize your dog's comfort and safety. Depending on severity, we may recommend a shorter trim to humanely resolve matting. Please share your dog's coat condition on the request form so we can prepare.
Do you handle nervous or senior dogs?
Absolutely. We take a calm, patient, one-on-one approach and tailor every session to your dog's temperament. Share any behavioral or medical notes on your form so we can provide the most comfortable experience.
What should I bring to the appointment?
Please bring your dog's vaccination records and any notes from your veterinarian. New clients can complete our New Client Form ahead of time to streamline the first visit.
Still have questions?
We're happy to help. Reach out and we'll get back to you personally.
